Last updated: 12.07.2026
This Privacy Policy ("Policy") explains how Gezgo App ("Gezgo", "we", "us") collects, uses, shares and protects your personal data in connection with the Gezgo mobile application (the "App"). By using the App, you accept the practices described in this Policy.
This Policy is an integral part of our Terms of Use.
1. Data Controller
The data controller responsible for processing your personal data is Gezgo App. Contact details are provided at the end of this Policy.
2. Data We Collect
Depending on how you use the App, we collect the following categories of data:
- Account information: If you choose to create an account, information such as your name and email address is shared with us through Sign in with Apple or Sign in with Google. You may also use the App as a guest without creating an account.
- App content: The trip plans and routes you create, favorite places, countries you have visited (both derived from completed trips and added as "self-reported"), and the links you import.
- Location data: With your permission, your device's location while in use, to determine trip start/end points. Location is used only to operate the relevant feature.
- Purchase information: If you buy a Gezgo Pro subscription, your subscription status and transaction identifiers are processed through our subscription infrastructure (RevenueCat). We do not see or store your card or payment details; payment is processed directly by Apple.
- Device and usage data: For the operation and security of the App, technical information such as device type, operating system version, language/region setting and basic usage/error logs may be processed.
We do not intend to collect special categories of personal data (such as health or beliefs). Please do not enter such information into free-text fields.
3. For What Purposes and On What Legal Basis We Use Data
We process your data for the following purposes:
- Providing the Service: To deliver features such as route planning, AI route generation, favorites, visited countries and the map/globe visualization (legal basis: performance of a contract).
- Synchronization: To tie your content to your account and keep it up to date across your devices (performance of a contract).
- Subscription management: To verify and manage your Gezgo Pro entitlements (performance of a contract).
- Improvement and security: To keep the App stable, secure and protected against abuse, and to operate quota/limit mechanisms (legitimate interest).
- Communication and notifications: To send update and information notifications if you have allowed them (consent / legitimate interest).
- Legal obligations: To comply with applicable law (legal obligation).
4. Artificial Intelligence (AI) and Server-Side Processing
- For AI route generation, the city you select and your preferences (such as interests and number of days) are sent to our servers and to an AI model provider to generate day-by-day trip suggestions.
- Your exact location coordinates are not sent to the AI model provider. Suggestions are validated and ordered on your device using map services.
- To reduce generation cost and speed things up, normalized route responses (without coordinates) may be temporarily cached on our servers.
- When you import a social media link (e.g. Instagram/TikTok), the link is processed through our servers to extract place information from the linked content.
5. Third-Party Services and Data Sharing
We do not sell your data. To provide the Service, we share data with, or use, the following third-party providers only to the extent necessary:
- Apple: App Store, Sign in with Apple, WeatherKit (weather), Apple Maps / MapKit.
- Google: Sign in with Google and/or Google Maps routing.
- RevenueCat: management of subscription and purchase status.
- AI model provider: generation of AI route suggestions.
- External navigation apps: Apple Maps, Google Maps or Yandex Navi, only for directions you initiate.
- Gezgo servers (
api.gezgo.app): route generation, trip sync, blog/discover content and configuration.
These third parties have their own privacy policies. In addition, we may share data with competent authorities where legally required to comply with a legal obligation or to protect our rights.
6. Location and Permissions
- We request your location only while in use and only to operate the relevant feature. You can change or turn off the location permission from your device settings at any time.
- We may request your permission to send notifications; you can turn notifications off from your device settings.
- Weather forecasts are obtained for the city where a dated trip takes place.
7. Data Retention
We retain your personal data for as long as necessary for the purposes described in this Policy and for the period required by applicable law. When you delete your account, the data tied to your account is deleted or anonymized within a reasonable period; legal retention obligations are reserved. Temporary cache records expire automatically after a set period.
8. Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss or misuse (e.g. encryption in transit, access controls). Please note that no method is 100% secure; you are responsible for protecting your login credentials for the security of your account.
9. Your Rights
Under applicable data protection law (e.g. the Turkish KVKK and/or the GDPR), you may have the following rights:
- To request access to the personal data processed;
- To request the rectification of inaccurate or incomplete data;
- To request the erasure of your data (the "right to be forgotten");
- To request the restriction of, or to object to, processing;
- To request the portability of your data;
- To withdraw consent you have given (withdrawal does not affect the lawfulness of prior processing).
To exercise these rights, you can contact us through the channel at the end of this Policy. You also have the right to lodge a complaint with the competent data protection authority.
10. Deleting Your Account and Data
You may request deletion of your account and associated data directly from within the App ("Delete Account"). You may also request deletion through the contact channel above.
11. Children's Privacy
The App is not directed to persons under the age of 13 (or the minimum age applicable in your country), and we do not knowingly collect personal data from children under that age. If we become aware that such data has been collected, we will delete it within a reasonable period.
12. International Data Transfers
The third-party providers we use may have servers outside your country. In that case, your data may be transferred abroad within the framework of the safeguards required by applicable law.
13. Changes to This Policy
We may update this Policy from time to time. For significant changes we will try to provide reasonable notice. Your continued use of the App after a change means you accept the updated Policy.
14. Contact
For questions about this Policy or your personal data, and for requests:
- Email: gezgoapp@gmail.com
- Web: https://gezgo.app